Privacy Policy
The Business Growth Academy Group Ltd
Last updated: 02.09.2025
This Privacy Policy explains how The Business Growth Academy Group Ltd (“we,” “our,” “us”) collects, uses, stores, and protects your personal data in accordance with UK GDPR, the Data Protection Act 2018, and other applicable laws. By engaging in our services or using our website, you agree to the practices described in this Policy.
1. Information We Collect
We may collect and process the following types of personal information:
Identity and Contact Information: Name, email address, phone number, billing address.
Payment Information: Processed securely via third-party payment providers. We do not store card details.
Business Information: Details you provide about your company, services, or business goals.
Usage Data: Information on how you interact with our website, programmes, and email campaigns.
Marketing & Communications Preferences: Your opt-ins, unsubscribes, and other consent-related information.
2. How We Use Your Information
Your data may be used to:
Deliver coaching, mentoring, and done-for-you services.
Process payments and manage billing.
Provide access to online platforms, communities, and training materials.
Send session updates, resources, and marketing communications (where consent has been given).
Improve our services through analytics and client feedback.
Comply with legal or regulatory obligations.
3. Email & Marketing Communications
We use Sinch Email Services (Mailgun) to deliver emails. By subscribing, you consent to us storing and processing your data on secure third-party platforms.
You will only receive marketing emails or SMS messages if you have provided clear, explicit consent.
You may withdraw consent at any time by clicking “unsubscribe” in emails or contacting us directly.
We do not buy, rent, or use third-party mailing lists.
4. Data Sharing
We do not sell your personal information. We may share data only with:
Trusted service providers (such as payment processors, CRMs, and email platforms) to help deliver our services.
Professional advisors (accountants, legal, etc.) where necessary.
Regulators, authorities, or law enforcement where legally required.
All third-party providers are required to handle your data securely and in compliance with GDPR.
5. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Policy, or to comply with legal, accounting, or reporting requirements.
6. Data Security
We implement appropriate technical and organisational measures to protect your data against accidental loss, unauthorised use, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.
7. Your Rights (UK GDPR)
You have the right to:
Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data, where legally permissible.
Restrict or object to certain processing.
Withdraw consent to marketing at any time.
Requests should be sent to [email protected]. We will respond within one month.
8. Photography & Videography
By joining our programmes, you consent to video and photographic footage being taken and used for professional purposes, as outlined in our Terms. If you do not consent, please notify us in writing before your programme begins.
9. International Transfers
Where we use third-party providers outside the UK/EEA, we ensure your data is protected by appropriate safeguards, such as UK GDPR-approved standard contractual clauses.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be published on our website and/or communicated by email. Continued use of our services constitutes acceptance of the revised Policy.
11. Contact Us
For questions or to exercise your rights, please contact:
The Business Growth Academy Group Ltd
Sopers House, Sopers Road, Cuffley, EN6 4RY
📩 [email protected]